These controversies regarding the relationships among the citizenship pressure, OCBs and CCBs could be due to ways that OCBs are measured. Inside the literature, OCBs have often been defined as spontaneous behaviours and rated by colleagues or leaders (e.g.two). Other-rated measurements are unable to identify the behavioural motivations underlying OCBs1,eleven. https://www.youtube.com/shorts/ZsO9iQ1SGS4